Administrators have the ability to add, remove, and reset passwords for their approved portal users directly in the Alviere Portal. As the Administrator, tap on the gear icon in the lower right corner of the left sidebar and select User management.
From this tab, you will be able to:
- Create a new user by tapping the Create new user button in the upper right hand corner;
- Enter the new user’s first name, last name, and email address
- Select the groups (roles) for accessibility
- When finished, tap Create user now
- To reset a user’s password, locate the user account, select the icon under the Actions column, and tap Reset password. This will trigger an automated email that will be sent to the user’s email address on file and prompts them to reset their password. Please note that the password reset email is only valid for 30 minutes.
- Delete a user by locating their user account, tapping the icon under the Actions column, and selecting Delete account.